Effective Date: March 2026 | Last reviewed: March 2026
This Cookie Policy explains how Nova Energy FZE uses cookies and similar tracking technologies on our website. By continuing to browse our website, you agree to our use of strictly necessary cookies. For analytics and functional cookies, we obtain your consent via our cookie banner.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve functionality, enhance security, and understand how visitors use the site.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of the website and cannot be disabled. They enable basic functions such as page navigation, security and authentication, and load balancing. Without these cookies, the website would not function properly.
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting anonymous information, including pages visited, traffic sources, and user behaviour patterns. We use this data to improve website performance and user experience.
2.3 Functional Cookies
These cookies allow the website to remember choices you make (such as language preferences or region) to provide enhanced, more personal features. If implemented, these are placed only with your consent.
2.4 Marketing Cookies
We currently do not use marketing, advertising, or targeting cookies. We do not track your browsing across other websites or serve behavioural advertisements. If this changes in the future, we will update this policy and obtain your explicit consent.
3. Third-Party Cookies
We use Google Analytics to analyse website traffic. Google Analytics sets cookies to collect information about your use of our website. Google may process this data according to its own privacy policy. We have enabled IP anonymisation where feasible to protect your privacy.
Opt-out option: You can prevent Google Analytics from using your data by installing the Google Analytics Opt-out Browser Add-on.
For more information, please review Google's Privacy Policy.
4. Legal Basis for Cookies
- Strictly Necessary cookies – do not require consent (legitimate interest)
- Analytics and Functional cookies – require your consent for users in certain jurisdictions (e.g., EU, UK). We obtain this consent through our cookie banner.
5. Managing and Disabling Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can block all cookies, delete existing cookies, set alerts when cookies are being placed, or block third-party cookies.
Instructions for popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
5.2 Withdrawing Consent
You can withdraw your consent for analytics and functional cookies at any time by clearing cookies via your browser settings, adjusting your browser to block cookies, or using the Google Analytics opt-out add-on linked above.
5.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect website functionality. Strictly necessary cookies cannot be disabled without breaking core features of the website.
6. Do Not Track (DNT)
Our website does not respond to Do Not Track (DNT) signals because we do not use cross-site tracking or advertising cookies. Analytics cookies are first-party and anonymised where possible.
7. Cookie Retention Periods
- Session cookies: Deleted automatically when you close your browser
- Persistent cookies: Stored on your device for a defined period (maximum 2 years for analytics cookies) or until you manually delete them
8. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about our use of cookies, please contact us via our website.